We offer a 200% payback

How often are you offered a money-back guarantee by the cleaning industry? The money-back offer from the cleaning industry is unheard of. Although we strive hard to give you a personalized cleaning experience, we do not guarantee 100% accuracy in the work, for cleaning accuracy may vary according to clients’ needs and demands. Resultantly, mistakes become more commonplace here than in other industries. Therefore, to make up for this loophole, we reward our customers with a money-back guarantee to show how much we value them.

Here’s How Our Payback Guarantee Works?

The First 100%: Let Us Try & Fix It

Please let us know within 48 hours if you are dissatisfied with your service. We will send a Pro-Cleaner back to you, free of charge, to resolve any concerning difficulties. Our offer comes with no strings attached in terms of returning your hard-earned money.

The Second 100%: Your Money Back

If you are still discontent with any part of our service following your re-clean, just contact us within 24 hours. We will refund your FULL appointment fee. You would not have to pay for a service you have expressed your displeasure with.

Why Do We Do This?

When you pay a lot of money for a service that doesn’t live up to your expectations, it can make you exasperated (we’ve all been there). It’s stressful not knowing if the company will assume responsibility to make things right. Customers are already on the defensive edge when they contact the company.

We developed a simple guarantee that gives our consumers control instead of creating endless policies and rules.  As a result of this policy, we expect that when dissatisfied consumers call in to complain, their experience will be positive. The Cleanable team will ensure our client’s satisfaction at every cost. After all, we know this is a surefire way towards happier customers and employees!

Frequently Asked Questions:

Is the Guarantee That Easy?

Is It Really That Easy To Get A Guarantee?

Yes! There is no small print. It works just as has been mentioned above. If you have any questions, please contact our team without any hesitation. We stand solidly behind this guarantee and will work tirelessly to make it a reality.

Isn’t this policy subject to abuse?

We trust our customers even though this policy may be subject to abuse, although not as frequently as you might think. We believe that the majority of the American people are trustworthy and reliable, and that’s the plain truth. Though it doesn’t happen very often, in a majority of the cases where we have to refund a customer’s money, our priority is the customer’s happiness and satisfaction. Our employees are trained to admit their mistakes and will always be happy to correct them.