The Cleanables highly regards the privacy of its customers and is dedicated to ensuring its protection. Consequently, we have created this Policy so that you can understand how we collect, use, disclose, communicate, and use your personal information. We carry out our business activities under these principles to safeguard and maintain the confidentiality of your personal information. This privacy policy elaborates on how we gather information and protect your privacy. 

WHAT WE DO WITH YOUR INFORMATION

Your data, including your personal information, is used for the following business or commercial purposes:

  • To process your payments
  • To extend our high-quality cleaning services to you.
  • To offer personalized assistance and instructions
  • To provide general location customization
  • To administer and manage a customer loyalty program, if established.
  • To contact you about your use of our services
  • To answer your inquiries and for other customer service purposes.

MARKETING PURPOSES

  • To send marketing emails regarding our products and services.
  • To send promotional emails regarding our products and services.
  • To assess the success of our advertising campaigns, including both online and offline promotional campaigns.

FOR PRODUCT DEVELOPMENT, RESEARCH, AND MANAGEMENT

  • To understand how users access and use our services in aggregate and individually.
  • Implement and manage security, anti-piracy, fraud prevention, and other services to keep it safe.
  • To manage surveys and questionnaires for market research or customer satisfaction reasons.

LEGAL PURPOSES

To abide by our legal obligations as part of our ordinary business operations and other administrative purposes. When we believe it is necessary to investigate, prevent, or take action in connection with unlawful or illegal activities, suspected fraud, circumstances involving potential threats to anyone’s safety, or violations of our Terms of Service or this Policy

AUTOMATICALLY COLLECTED INFORMATION

We collect information about your usage of our Site through cookies, web beacons, and other technologies, including:

  • Domain name
  • IP address
  • Web pages you view on the Site
  • The browser type you use and operating system
  • General location information
  • Links you click on the Site
  • The referring URL or the webpage that led you to our Site
  • The length of time you visit our Site and use our services

YOUR APPROVAL

By using our website, you agree to the collection and use of your information by The Cleanables. If you make a service request online, you must include personal information (name, address, email, phone, home specifications).  Aside from using the information to verify your service area, process your cleaning payment, and deliver an accurate cleaning estimate, we do not use your online data further in any way.

The Cleanables does not sell or rent customer lists. Personal information may be disclosed if we are legally bound to do so or if it is necessary to abide by the legal process issued on The Cleanables. This is done to protect our rights and property and take emergency action to safeguard the personal safety of our users or the general public.

OTHER WEBSITES’ LINKS

The responsibility of this privacy policy and The Cleanables is confined to this website’s online data collection activities. The Cleanables website contains links to other websites you may find of your interest. However, a link does not imply endorsement of the linked website’s content, viewpoint, accuracy, products, policies, or services. Even if the link is accessible from this website, The Cleanables assumes no responsibility for the data collecting methods, content, or privacy of other websites maintained by third parties and cannot guarantee them. You will be subject to the terms and conditions of another website you visit.

INFORMATION REMOVAL

Please get in touch with us if you have provided The Cleanables with your personal information through this website and you want your name removed from The Cleanables database. We will ensure the removal of your name from our database.

PRIVACY POLICY CHANGES

We will update this page if we change our privacy policies.

CONTACT US

The Cleanables welcomes your privacy-related concerns and comments. Please get in touch with us if you have any queries or comments we can answer.

INFORMATION MANAGEMENT

By visiting or using the Site, you acknowledge that your personal information obtained through our website and otherwise specified will be managed as mentioned in this Policy. Your use of our Site and any conflict over privacy is subject to this Policy and our Terms of Service, including its applicable limitations on damages and dispute settlements. This Policy is incorporated by reference into our Terms of Service.  Kindly note that if you enter into a later agreement with The Cleanables, that agreement may make required modifications to these terms and conditions.